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Smart, secure access on the go

Access your Scotia Wealth Management accounts from anywhere, anytime.  

Download on the App Store   Get it on Google Play

FAQs

If you have questions about how to use the mobile app, please refer to the Scotia Wealth Management mobile app FAQs

Provide feedback and get support

We value your feedback. Please let us know any issues you encounter or suggestions for improvement by sharing feedback directly in the app:

 

  1. Select Provide feedback/Send us feedback from the bottom of the My Accounts page or from the app menu.
  2. Select general feedback, suggest a feature or report an issue.
  3. Add your feedback with as much detail as possible.

Need assistance?

At Scotia Wealth Management, we strive to bring you a premium digital experience.
 

If you have general questions about the mobile app, please refer to the how-to guides and FAQs: 

For digital support—including online access activation, general navigation enquiries (web and mobile), password resets, 2 step verification, support signing in, and paperless document delivery settings—contact the Scotia Wealth Digital Client Support Centre at 1 888 922 4180 (Mon–Fri, 9 AM–5:30 PM ET).


If you would like to sign up for online access, or you need help with investment related questions, please contact your Scotia Wealth Management Wealth Advisor or Relationship Manager.

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Scotia iTRADE® (Order-Execution Only) is a division of Scotia Capital Inc. (“SCI”). SCI is regulated by the Canadian Investment Regulatory Organization and is a member of the Canadian Investor Protection Fund. Scotia iTRADE does not provide investment advice or recommendations and investors are responsible for their own investment decisions.

Mobile App: 

• Information under My Accounts and Documents is available for ScotiaMcLeod, Scotia Jarislowsky Fraser and Scotiatrust® accounts.

• Detailed views including Asset Mix, Holdings and Transactions are available for ScotiaMcLeod, Private Investment Counsel, and International Investment Advisory only.

Web Experience: 

• These features are available to the clients of Scotia iTRADE and of the following Scotia Wealth Management business lines: ScotiaMcLeod, Scotia Jarislowsky Fraser, Scotiatrust®, and International Investment Advisory. 

®
Registered trademark of The Bank of Nova Scotia, used under licence (where applicable). ™ Trademark of The Bank of Nova Scotia, used under licence (where applicable).  Scotia Wealth Management® consists of a range of financial services provided by The Bank of Nova Scotia (Scotiabank®); The Bank of Nova Scotia Trust Company (Scotiatrust®); Scotia Jarislowsky Fraser, a service of 1832 Asset Management L.P.; 1832 Asset Management U.S. Inc.; Scotia Wealth Insurance Services Inc.; and ScotiaMcLeod®, a division of Scotia Capital Inc. Private banking services are provided by The Bank of Nova Scotia. Estate and trust services are provided by The Bank of Nova Scotia Trust Company. Portfolio management is provided by 1832 Asset Management L.P. and 1832 Asset Management U.S. Inc. Insurance services are provided by Scotia Wealth Insurance Services Inc. Wealth advisory and brokerage services are provided by ScotiaMcLeod, a division of Scotia Capital Inc. International investment advisory services are provided by Scotia Capital Inc. Financial planning services are provided by The Bank of Nova Scotia and ScotiaMcLeod. Scotia Capital Inc. is a member of the Canadian Investor Protection Fund and is regulated by the Canadian Investment Regulatory Organization. Scotia Wealth Insurance Services Inc. is the insurance subsidiary of Scotia Capital Inc., a member of the Scotiabank group of companies. When discussing life insurance products, ScotiaMcLeod advisors are acting as Life Insurance Agents (Financial Security Advisors in Quebec) representing Scotia Wealth Insurance Services Inc.